Introduction

Swamy's Hot Foods ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swamyshotfoods.in and use our services.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when you:

• Contact us via phone, email, or WhatsApp
• Submit reviews or feedback
• Interact with our social media pages
• Subscribe to our newsletter (if applicable)

This may include: name, email address, phone number, and feedback content.

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Cookie data (see Cookie Policy below)

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide customer service
• Process and fulfill your requests
• Improve our website and services
• Send promotional communications (with your consent)
• Analyze website usage and trends
• Comply with legal obligations
• Prevent fraud and enhance security

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

4. Third-Party Services

We use the following third-party services:

• Google Analytics: For website analytics
• Google Maps: For location services
• Social Media Platforms: Facebook, Instagram for social integration
• WhatsApp: For customer communication

These services have their own privacy policies. We encourage you to review them.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Under Indian data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.